Có những công cụ hoặc nguồn lực nào có thể hỗ trợ việc xử lý khiếu nại bằng tiếng Việt không? Chính sách yêu cầu khiếu nại bằng tiếng Việt có phù hợp với luật pháp và các quy định hiện hành không?

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